On August 27, 2025, the headquarters of ASM Research Solutions Strategy in Łódź became a modern research laboratory for user experience studies. Specialized eye tracking tests within the COMMUNITAS project aimed to analyse how users perceive and interact with digital tools supporting energy communities.

The tests brought together a representative group reflecting diverse technological backgrounds. Their gaze patterns, reactions, and emotions were observed via advanced eye tracking sensors, providing ASM experts with in-depth understanding of citizens’ responses to the COMMUNITAS platform.
Purpose of the Research
Eye tracking is an innovative method for monitoring eye movements, increasingly used in usability and neuromarketing research. Within COMMUNITAS, these tests form WP4, Task T4.5: Usability, user experience, behavioural and safety analysis.
The main objectives of the study included:
- Identifying strengths and potential barriers in COMMUNITAS tools
- Analysing ergonomics, clarity of content, and navigation intuitiveness
- Evaluating users’s cognitive and emotional responses to the interface

Results were complemented with questionnaires, providing insights into participants’ perceptions and platform evaluation.

ASM’s Dual Role in COMMUNITAS

Impact for Project & Society
The eye tracking tests are vital in co-creating COMMUNITAS tools. Feedback helps optimize platform functionalities and boosts usability and acceptance.
For energy communities, it ensures digital tools are advanced and user-friendly. For citizens, it confirms their voices directly shape solutions.
Through these activities, ASM combines scientific excellence with practical application, reinforcing the COMMUNITAS vision: accelerating energy communities and empowering citizens in the energy transition.
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